At Mindful Tribe India ("we", "us", "our"), operated by Dr. Ankita Abhane, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book a consultation, purchase products, or enrol in our retreat and workshop programmes.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
1.1 Personal Identification Information
When you book a consultation, purchase a product, or contact us, we may collect:
- Full name, email address, and phone number
- Mailing or shipping address
- Date of birth and gender (for health assessments)
- Payment details (processed securely via third-party payment gateways; we do not store card numbers)
1.2 Health Information
As a wellness and holistic healthcare provider, we may collect sensitive health-related information including:
- Medical history, current symptoms, and ongoing medications
- Lifestyle details such as diet, sleep, and stress levels
- Consultation notes and treatment records
This information is collected solely to deliver personalised care and is treated with the highest level of confidentiality.
1.3 Technical & Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, and referring URLs. This data is used for analytics and site improvement purposes only.
2. How We Use Your Information
We use the information we collect to:
- Schedule and conduct consultations, retreats, and workshops
- Process product orders and deliver purchases
- Send appointment confirmations, reminders, and follow-up care communications
- Respond to enquiries and provide customer support
- Send newsletters and wellness updates (only with your consent; you may unsubscribe at any time)
- Improve our website, services, and product offerings
- Comply with legal obligations under applicable Indian law
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
- Service providers: Trusted third parties who assist us in operating our website or business (e.g., payment processors, email delivery services, shipping partners), bound by confidentiality obligations.
- Legal compliance: When required by law, court order, or governmental authority.
- Safety: When disclosure is necessary to protect the health or safety of you or others.
- Business transfer: In the event of a merger or acquisition, your information may be transferred to the successor entity, subject to the same privacy commitments.
4. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption and access controls. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
Health consultation records are retained for a minimum of five (5) years in accordance with applicable healthcare regulations in India. You may request deletion of non-health data at any time.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at the details below.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact:
- Dr. Ankita Abhane — Mindful Tribe India
- Email: contact@mindfultribeindia.com
- WhatsApp: +91 84464 49190